DATA PROTECTION AND PRIVACY STATEMENT FOR WWW.NORFOLKLINETRAVEL.COM

Norfolkline Shipping BV (“Norfolkline”) understands the importance of keeping the information about you confidential and secure. As a result Norfolkline has created this privacy statement in order to demonstrate our commitment to protecting the privacy of our users.

Personal Information

The policy (together with our Website Terms of Use and any other documents referred to on it) sets out the basis on which any persons data we collect from you, or you provide to us, will be processed by us.

When you make a booking via the Booking Engine you will be asked to provide your name, postal address, email address, telephone number and credit card number and expiry date. You will also be asked for your car registration number if you are making a booking for ferry travel. This information will be collected by The Travel Gateway Ltd and, with the exception of the financial details which The Travel Gateway Ltd will retain, will be held and owned by Norfolkline Shipping BV whose registered office is Kranenburgweg 180, 2583 ER Scheveningen, The Hague, Netherlands and the UK registered branch address is Norfolk House, Eastern Docks, Dover, Kent CT16 1JA (UK Registered Branch Number: FC022329).

Any information or data not held by Norfolkline under the terms of this policy (including information or data held by The Travel Gateway Ltd) is not the responsibility of Norfolkline and as such Norfolkline are not responsible for its security and/or storage or the way it is used. You must read any privacy policy issued by third parties holding such information and data.

How Personal Information is used

The Personal Information Norfolkline collects will be used for a number of different purposes including:

· To allow Norfolkline's agent, The Travel Gateway Ltd, to process your booking

· Administration

· Marketing – see “Marketing and opting out” below

· Customising the Website and its content to your particular preferences

· To notify you of any changes to the Website of the services which may affect you

· Improving our services

The information or data registered via www.norfolklinetravel.com are not made publicly available.

Marketing and opting out

Norfolkline may wish to provide you with information about special features of our website, offers appearing on the Website and tailored products that we think may be of interest to you. Unless you have asked us not to do so, Norfolkline may contact you by email about special features, offers or products appearing on and sold via the Website.

Disclosure of Personal Information

Norfolkline may disclose your personal information to:

· Other companies within the Norfolkline group

· Our agents

Keeping your Personal Information Secure

www.norfolklinetravel.com has security measures in place to protect the user information registered on our systems. These measures include restricted access to databases containing user information.

Except as set out below or as may be otherwise agreed, Norfolkline does not publish, share, trade, sell or otherwise disseminate any of the information or data registered or provided to us to any other party. Norfolkline and any of the aforementioned parties may, however, be obligated and are entitled to disclose information and data registered or provided to us in compliance with applicable law, court or arbitration orders, judgements awards or other legal processes served or in compliance with requests by any entitled authority, body or person or to protect the interests, rights, property or Norfolkline, our users or others.

Your consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our Data Protection and Privacy Statement we will post the changes on this page, and we may place notices on other pages of the Website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the Website and the services contained on the Website will signify that you agree to such changes.

Non-Personal Information

Norfolkline may collect non-personal information such as IP addresses during your visit to the Website in order to improve its products and services.

Use of ‘Cookies'

When you use the Website, we may collect information about your computer, such as your IP address and/or browser, which we will use for administration purposes and statistical analysis. This information will not usually identify you personally.

We may also obtain information about your online movements and use of the internet. We do this by placing a “cookie” on your computer's hard disk. A cookie is information that a website puts on your hard disk so that it can remember something about you at a later time. (More technically, it is information for future use that is stored by the server on the client side of a client/server communication). ‘Cookies' are also used to control the correct display of the website navigation bar. You may set your internet browser to reject, but you may not be able to fully access the website if you do so.

Third-Party Web Beacons

We use third-party web beacons from Yahoo! to help analyse where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo! Click here

Sale of business

If this business is sold or integrated with another business your Personal Information may be disclosed to our advisers and any prospective purchaser and their advisers and be transferred as part of the relevant sale.

Update/Removal

You may update, change or opt for removal of information registered at www.norfolklinetravel.com by contacting your local Norfolkline office (use the ‘Contact Us' link on the website to locate your local Norfolkline office and its contact details).

Contact Norfolkline

We welcome your views about the Website and our Data Protection and Privacy Statement. If you have any questions or comments about privacy, the use of this Website, or your dealings with this Website you can contact::

Norfolkline Shipping BV

Norfolk House

Eastern Docks

Dover

Kent

CT16 1JA